January 31, 2023

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Ok-State Police Division provides superior 911 system

(Archive picture | Collegian Media Group)

The Ok-State Police Division went dwell with a brand new Subsequent Technology 911 system on Tuesday, Oct. 18, and have become the one hundred and fifth Public Security Answering Level to take action, Jason Blackburn, KSU Police Division communication operations coordinator, shelp. 

“It’s superior know-how within the 911,” Michele Abbott, communications and coaching coordinator for the Kansas 911 Coordinating Council, mentioned. “That’s the place you get the Subsequent Technology 911 labeling.”

The Subsequent Technology 911, or NG911, know-how supplies campus police dispatchers with ANI/ALI info, Andrew Moeller, captain of assist companies at KSPD, mentioned. ANI stands for automated quantity info and exhibits the dispatcher textual content of an in depth caller ID for the individual making a 911 name.

“We all know the situation and any registered names related to that cellphone quantity,” Moeller mentioned. 

ALI stands for automated location info. This info interfaces with software program known as RapidDeploy.

“It’s mainly a pc mapping system. That there’s a number of completely different choices relating to Subsequent Gen 911 and what mapping system you employ,” Moeller mentioned. “It is a fairly widespread one.”

ANI and ALI work collectively, permitting a dispatcher to see ANI info on one display screen whereas ALI info pinpoints the caller’s location on Google Maps. Moeller mentioned this method permits dispatchers to skip questions on a caller’s location.

“We don’t need to ask these questions as a result of the data is already going to be there. So it speeds issues up there,” Moeller mentioned. “After which clearly, the mapping is a very superior technique to velocity issues up.”

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Moeller mentioned the system helps with folks confused in emergency conditions as effectively.

“They could not know their actual location, they could be giving some unhealthy info not deliberately however unintentionally and so this helps clear that up as effectively,” Moeller mentioned.

Moeller mentioned there may be additionally a textual content possibility with NG911 so people who find themselves nonverbal can get the assistance they want. The system consists of 70 completely different automated language transitions. 

“Ok-State college students, in addition to school, employees and guests can entry text-to-911 via their wi-fi textual content messaging service by typing 911 into the sphere for a cellphone quantity and no different further numbers should be used,” Blackburn mentioned.

Subsequent Technology 911 is a Kansas-wide system overseen by the Kansas 911 Coordinating Council, Moeller mentioned.

The Kansas 911 Coordinating Council was created by Statute in 2011 and went into authority in January 2012, Abbott mentioned. Subsequent Technology 911 was applied in August of 2015.

Abbott mentioned the Kansas 911 Coordinating Council remains to be including new know-how like video succesful 911 calls.

“The decision taker can ship, in the event that they really feel prefer it’s related to the decision, you as a caller a request to share your video. And you’ll say sure, after which they ask you once more,” mentioned Abbott. “The 2 requests to share video will probably be applied to guard the caller’s privateness.”

Abbott mentioned knowledge collected by the Subsequent Technology 911 system can simply switch between Subsequent Technology 911 facilities in Kansas as a result of they share the identical software program and tools.

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“It was once each 911 Heart did their very own factor. They went out and did their very own 911 system,” Abbott mentioned. “And there have been a number of vulnerabilities with the system as a result of they didn’t talk with one another. They didn’t share knowledge collectively. You could possibly name and transmit, you recognize, give them the data, however you didn’t get all the unique name knowledge that got here with it.”

Moeller mentioned the power to switch NG911 calls is useful on the Ok-State campus.

“If you happen to’re in an emergency state of affairs and also you dial 911, that 911 name might be going to go to Riley County’s dispatch first,” Moeller mentioned. ”As soon as they work out the place you’re, and it’s on campus and inside our jurisdiction, they’re gonna switch that decision to our dispatch, once they switch that decision all that ANI/ALI info…that’s gonna get transferred over as effectively.” 

Blackburn mentioned the campus police crew enjoys this method.

“Subsequent Gen 911 offers our Communicators an extra software to help KSUPD with its mission assertion: ‘The mission of the Kansas State College Police Division is to protect a protected campus surroundings the place various social, cultural, and educational values are allowed to develop and prosper,’” Blackburn mentioned.